You can return your purchase to us within 30 days of the date you received the item if it has been damaged during delivery, is defective or isn't what you ordered. We recommend that you return your item recorded delivery as we cannot be held responsible for any items that you return to us that get lost in post.ĪRRIVED DAMAGED DURING DELIVERY, DEFECTIVE OR INCORRECT ITEM When returning items you must ensure the goods are packaged adequately to protect against damage. Please be aware that we will not refund your return postage costs, as there is no error on our part. If you no longer want your purchase and it remains unopened and unused, you can arrange to return it to us within 30 days of receipt for a refund. To return a product please open a returns request and follow the instructions to start a request. Such processing will include a data transfer to the merchant.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Privacy policy: For us to complete your order, the personal data provided by you will be processed by the merchant and its fulfillment and delivery partners. The return of the product is at the sole expense of the buyer. The item must be deemed in a sellable condition upon the return request.Īny cost such as shipping/duties and/or any other expenses related to the return of the product will be deducted from the value of the order. A replacement and or refund will be accepted if the product is in it’s original packaging and the seals are not broken. If an incorrect item is received the buyer must notify Munero within 48 hours of delivery. Please check the product details and specifications before opening the package. The possibility of a return/exchange is valid only per a period of 14 days from the date of delivery. After that, the product will be considered accepted and may not be returned, refunded, or replaced. Any damage observed after opening the parcel and examining the goods must be reported to us within 24 hours of delivery. Products will not be replaced if stolen, lost, damaged, destroyed or otherwise altered after delivery. Please carefully check your order before buying through the Reward Shop. Return Policy: Refunds or replacements are not provided if you change your mind or make a wrong selection and the product is not in its the original packaging. Any cash payment towards the product will be refunded to the debit/credit card the member used and any Miles redeemed by the member for the product will be returned to the member’s account (excluding all delivery charges). If no resolution has been made after 3 attempts the order will be cancelled, and Consumer and ValueDynamx notified accordingly. In case of delayed shipments due to incomplete Consumer details, Merchant will attempt to contact Consumer to update delivery details. Please check the importing rules and fees before placing the order. We assume no liability for failed deliveries caused by incorrect addresses, absence of the recipient, customs charges or issues, or force majeure. Products can not be shipped to PO Box addresses. We are not liable for any delayed shipping times or an inability to deliver the ordered products in the event of any circumstances beyond our control. When you place an order, you accept the following Terms and Conditions:ĭelivery Policy: Orders will be shipped from UAE and delivered within 14 calendar days from the date of your order receipt. This product is supplied by Munero Global Loyalty, located in the United Arab Emirates.
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